Terms of Service

Prices listed in this Trade Store are for the Automotive Trade customers only that are both verified and hold a Trade account with Powerwin Automotive. The prices for products listed are not to be shared outside of the website (Example: via screenshots). If trade prices are obtained in an unauthorised manner, a denial of sale will occur. These prices are exclusive to Powerwin Automotive Trade account customers only and are not advertised in any space.

Exchange Units

All window regulators, motors, switches, door actuators, and steering columns are sold strictly on an exchange basis. In Order to continue to provide our customers with the best prices and stock availability we require our Exchange Unit’s to be returned to us as soon as practically possible. Failure to return Exchange Units within 14 days from the date of the invoice without prior arrangement may result in a Non-Exchange Fee being charged to your next invoice (Refer to Schedule of Fees). Exchange delivery can be purchased at the time of sale for $10.00 including postage and surcharges. Core units must be repacked and sent back in the original packaging. Please our here for more information including cubic weight restrictions.

12 Months Product Warranty

We provide 12 Months replacement warranty on all Products. Liability is limited to the replacement of Parts and Products found defective within 12 months from the date of purchase. Warranty Claims will not be honoured where the Part or Product is found faulty due to misuse or excessive wear and tear due to incorrect fitting. If a part cannot be replaced the faulty part will be repaired or a full refund provided.

24 Months Parts & Labour Warranty

When our parts are fitted by our experienced staff we extend the warranty to cover parts and labour for 24 months.

Warranty Match

We'll match any warranty period on identical parts or service upon providing proof.

Freight

Our prices do not include freight or delivery. Freight/delivery charges will be added to invoices and payable by the customer. HIGH DEMAND items may attract a Return Delivery Fee for the return of Exchange Units.

Schedule of Fees

Fee Type	Fee Amount
No Exchange Core (Not Stipulated)	30% of the cost of the unit
No Exchange Core (HOT items)	$150.00
No Exchange Core (Steering Column)	$150.00